Update - We have implemented a hotfix and we see everything operational at our end, we will continue to monitor to ensure everything is working as expected.
Aug 16, 11:09 EDT
Update - While monitoring the issue we detected that it's recurring, our team is investigating and looking for additional solutions to be applied.
Aug 16, 02:17 EDT
Update - We are continuing to monitor for any further issues.
Aug 13, 04:42 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 11, 01:48 EDT
Update - We continue working on a fix for this issue. We will keep you posted once a fix is implemented.
Aug 10, 18:26 EDT
Identified - Our team has identified issues with the synchronization of our nodes, we are working to have a fix soon in the meantime some transactions can take longer to be received or transferred away Mercury Cash
Aug 10, 15:28 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 4, 12:29 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 4, 11:51 EDT
Investigating - We have detected an issue related to Incoming ETH Transactions that are not being detected by our system, we are working to provide a fix to this issue. We apologize for any inconvenience caused.
Aug 3, 03:36 EDT